Information for Vets

Clinical Collaboration & Referral Information

At Paws & Claws Veterinary Physiotherapy & Hydrotherapy Centre, we work in close partnership with veterinary surgeons to support safe, effective rehabilitation in line with current professional standards.

All treatments are carried out under veterinary referral and within the scope of the Veterinary Surgery (Exceptions) Order 2015.

Referral Process

A veterinary referral is required prior to the commencement of treatment
Referral forms can be submitted via email or using our referral form (available on request)
Once received, the client will be contacted directly to arrange an appointment
No treatment will begin without appropriate veterinary consent

If additional clarification is required, we will contact the referring practice prior to commencing treatment.

Clinical Responsibility & Governance

Treatment is provided strictly within the remit of veterinary physiotherapy
No diagnosis or prescription is made outside of veterinary direction
Patients are continuously monitored for clinical changes
Any concerns or unexpected findings are communicated promptly to the referring veterinary surgeon
Patients will be referred back immediately if their condition changes or deteriorates

Consent & Documentation

Written owner consent is obtained prior to treatment
Veterinary referral and consent are held on file for all patients
Treatment notes are recorded for every session
Clinical records can be shared with the referring veterinary practice upon request

All documentation is maintained in line with professional and regulatory standards.

Communication & Reporting

We aim to provide clear and consistent communication with referring practices:

Initial assessment findings can be shared where appropriate
Progress updates are provided for ongoing or complex cases
Discharge summaries can be supplied on completion of treatment
Open communication is encouraged for case discussion

Patient Safety & Monitoring

Patients are assessed at each session for suitability to continue treatment
Treatment plans are adapted based on clinical progression and tolerance
Any contraindications or risks are carefully considered prior to treatment
If any change in medical status is identified, treatment is paused and the patient is referred back to the veterinary surgeon

Data Protection & Confidentiality

All client and patient data is stored securely in accordance with GDPR.

Information is only shared with the referring veterinary practice, insurance providers, or other relevant professionals with client consent.

Professional Standards

Practice operates under veterinary referral at all times
Treatment is evidence-based and patient-centred
Emphasis on safe handling, welfare, and ethical practice
Ongoing professional development is maintained to support best practice